Privacy Policy

NOTICE:

We acknowledge the decision of the Court of Justice of the European Union dated July 16, 2023. Currently, we are examining the implications of this ruling on the transfer of personal data to the United States of America. We highly value your privacy and are committed to finding an appropriate resolution. Once we have clarity on the impact of the judgment and identify a suitable solution, we will promptly update you. If you have any inquiries in the meantime, feel free to reach out to us at privacy@seyaaha.com.

1. Introduction At Seyaaha.com, we prioritize your privacy. This means that we will not sell or lease your personal data to third parties without your explicit consent. This Privacy & Cookie Statement outlines the data we collect and how we utilize it.

The entity responsible for processing your personal data is Overseas Integrated LLC, registered with the Oman’s Chamber of Commerce. To ensure compliance with relevant laws, Seyaaha.com has appointed a Data Protection Officer (DPO). If you have questions after reviewing this Privacy & Cookie Statement, contact our DPO at privacy@seyaaha.com​​. For account-related matters or account cancellation, reach out to support@Seyaaha.com.

2. Data Collection by Seyaaha.com When using Seyaaha.com, we may collect and process the following personal data:

• Personal information: First and last name, date, country, and place of birth, nationality, gender.
• Contact and address details: Residential address, telephone number, email address.
• Device data: Type of device, operating system, IP addresses, and advertising IDs.
• Cookies and usage data related to product and service utilization.
• Correspondence with Seyaaha.com and support data, including telephone, chat conversations, and email.
• Additional documentation as relevant.

Usage of the App, Websites, and Other Services: During the use of our app, websites, and other services, the following personal data may be collected and used:

• Uploaded images/content.
• Device data of added devices and API keys.
• Added aliases (telephone numbers and email addresses).
• Financial and banking data, product subscriptions, and transaction history.
• Cookies and usage data on product and service utilization.
• Marketing data related to campaigns and their effectiveness.
• Correspondence with Seyaaha.com and support data.
• Activity on Seyaaha.com Together.

3. Legal Basis for Personal Data Processing Seyaaha.com processes personal data based on various legal grounds, including legal requirements, contract performance, consent, and legitimate interests.

• Legal requirements: Compliance with legal obligations, such as identity verification and data sharing with governmental institutions.
• Contract performance: Processing personal data to fulfill agreements with users and provide services securely.
• Consent: Seeking explicit consent for certain features to respect user privacy.
• Legitimate interests: Processing data for purposes like preventing misuse, fraud, and crimes, analyzing product usage, ensuring information security, and enhancing user experience.

4. Purposes of Personal Data Usage by Seyaaha.com We use your personal data to:

• Comply with legal obligations.
• Execute agreements with users, including processing payments and ensuring account security.
• Understand product and service usage for improvement.
• Conduct personalized marketing activities.
• Perform analyses for statistical, strategic, and scientific purposes.
• Prevent and combat misuse, fraud, and crimes.
• Ensure safety and integrity of the financial sector, Seyaaha.com, and users.
• Training and coaching.
• Improve current and future products.

5. Sharing Personal Data with Third Parties To provide services, we share limited personal data with third parties, ensuring they handle it with the same care. This involves signing Data Processing Agreements and using standard contractual clauses for data protection. Information may be shared with:

• Companies within our corporate family and affiliates.
• Third-party vendors providing services on our behalf.
• In the context of a corporate transaction or bankruptcy.
• With consent, and as required by laws and regulations.

Aggregate or anonymous information may be shared with advertisers and investors, excluding personal details.

Governmental Institutions: To comply with laws and regulations, data may be shared with relevant institutions, such as Tax Authorities and the Oman Central Bank, for legal obligations and the prevention of misuse, fraud, and crimes.

6. Data Retention by Seyaaha.com Personal data is retained for the time necessary to fulfill its purpose. Legal obligations may require retention for a minimum of 7 to 10 years after the customer relationship ends. Data may be stored for longer periods with a valid legal ground, pseudonymization, or anonymization.
7. Rights and Choices of Users Users have rights and choices regarding their personal information:

• Control over certain cookies as per the Cookie Statement.
• Unsubscribe from marketing and promotional emails.
• Withdrawal of consent for processing based on consent.
• Access, correction, and deletion rights as permitted by applicable laws.

8. Changes to Privacy & Cookie Statement As we enhance our products and services, our data processing may change. Any modifications will be reflected in the updated Privacy & Cookie Statement, available on our website.
9. Complaints For complaints about data processing by Seyaaha.com, contact our Data Protection Officer at privacy@seyaaha.com.

Cookies:

1. What are cookies? Cookies are small text data files that may be stored on your computer’s hard drive when using our products, services, ads, and websites, subject to your browser settings.

To recognize your browser as a previous visitor, save preferences, and remember settings.

To measure and research the effectiveness of website features, ads, and email communications.

2. Why does Seyaaha.com use cookies? We use cookies to:

• Provide basic functionalities of our products and services.
• Enhance the usability of our products and services.
• Display personalized ads and analyze their effectiveness.
• Understand product and service usage through statistical, strategic, and scientific analyses.
• Manage customer relationships.

Data collected from cookies may be combined with other data to improve personalized marketing.

3. Blocking and Deleting Cookies Users can block and remove cookies through their web browser’s privacy settings. Blocking new cookies can be done to prevent their placement. Note that blocking cookies may impact website functionality. Browser help options provide instructions on cookie management.

This site may also use web beacons to monitor traffic patterns and improve site performance. If you have questions, contact us at privacy@seyaaha.com.